Image of a Jaguar Land Rover presentation on their Reimagine change project.

The New Year and Change Management

Firstly, allow me to wish you and your family a happy new year. I had a rough start this year with Maolte where I had to replace some business partners along with learning a great deal about how to actually set up a company and get it ready to trade. I am happy to say 2023 has plans in place right out of the starting gate, which are a huge bonus after this protracted setup phase, and we soon intend to switch to a strong technology focus for contracts.

‘Maolte’ has a personal connection to me. The first 4 letters of my family name (in Irish) and the first 2 letters of ‘tech’ inspired our brand name initially. ‘Maolte’ also means ‘moderated’ in Irish, which is a key tenant of change management. Change management is not about planning on paper to the 'nth' degree, it’s about moderating the change project between forward plans mapped onto paper and the flexibility to react to unexpected changes. This balancing act must be carried forward as the change project progresses without losing sight of the project’s objectives. Maximizing your chances of success requires the following elements to be successful in your own change project.

  • Risk View: make sure risks are explored by the team in multiple sessions and mapped to a risk register detailing the risk, its business impact, its likelihood and the best risk management strategy to take should the risk materialize during the project period. Record positive risks identified, they can be very informative during and after the project period.
  • Statement of Work: Take the time to summarize the project description and its objectives.
  • Requirements: A list of analyzed functional and non-functional requirements that are prioritized along the MoSCoW modelling technique.
  • Project Plan: A plan to execute the project and its sub-project stories/tasks based on the project management methodology chosen.
  • Rollback Process: As part of the risk review, a mitigation strategy should be detailed that may require a rollback of a project task or component. This should be mapped out as a process for a rollback of a sub-project component/task, rather than individual summaries in advance. The step-by-step process for rollback should be detailed in the individual change tickets submitted in each project story and/or task.
  • Communication & Engagement: As part of the change management process, communication of what is and what will be is a key part of a successful change management project. Ensure the project plan has a clear communication plan for the change management tasks including project communications along with team(s) training during and/or after the project’s implementation stage.

A well-formed project that is risk appraised with an integrated communications plan is key. It allows for project progression and reactive pivots to unexpected changes, which will see you ahead of the game on change management and increase your chances of project management success. My own use of systems to document where I am at, and what I intend to do was key to my ability to pivot to unexpected changes and letdowns. I have Kanban boards across multiple planning streams that give me the power to keep multiple threads in progress as I progress with my phase 1 planning for Maolte. With the right balance of change management planning giving you the power to react to the unexpected, you can do the same! Stay tuned for more on Cloud Infrastructure in this blog along with articles on other areas of interest in the Writing and DevOps arenas. To not miss out on any updates on my availability, tips on related areas, or anything of interest to all, sign up for one of my newsletters in the footer of any page on Maolte. I look forward to us becoming pen pals!

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