Work History Feature
Here you will find details of my past and present work history related to the service offerings of Maolte, which start as I transitioned my career path over to Technology from Process Management. Upon reflection, I think a breakout of my prior careers is a good idea. Many skills have been carried over into my technology career including writing and leadership, which deserve an airing in separate sub-menus to the 'Work History' selection. For more on my experience gained in my Security and Process Management careers, please select the submenus attached to the 'Work History' selection.
Employment History - Technology
Company/Organisation: John Mulhall t/a Maolte
Date Range: September 2021 to Present
Role: Infrastructure/DevOps Engineer & Writer
Employment Type: Freelance/Contractor
Details:
I have expanded my reach beyond my historic full-time employee-based career to now include self-employed work in the Infrastructure, DevOps and Writing fields. This is a dynamic approach designed to embrace full-time employment opportunities as well as contract opportunities in the writing and technology areas, which I love. This career expansion is tailored to embrace my passion for all things Infra and DevOps along with my Technical Writing skills that have seeded ideas for a budding career as a novelist. Who knows what the future will bring, so for now, as a sole trading proprietor of Maolte, I am open to contract work on a day rate/hourly basis in the following areas:
• Infrastructure Operations and Engineering
• DevOps Engineering
• Technical Writing
• IT Education / Technical Event Management
• Technical Project Management
Company/Organisation: Irish Tech News
Date Range: September 2016 to Present
Role: Individual Contributor / Writer
Employment Type: Freelance/Contractor
Details:
A part-time writing role on business and technology for Irish Tech News. As a regular contributor to the team, I produce articles on a part-time basis that covers current affairs along with focus pieces on areas of interest in the business and technology areas. You can find out more about me on our website in the Team page at http://irishtechnews.net/ITN3/the-team/
Company/Organisation: Sage Technologies Limited
Date Range: November 2021 to May 2022
Role: Cloud Operations Engineer
Employment Type: Full-Time Employee
Details:
This full-time role supporting the cloud offerings of Sage Software is an exciting multi-stack mix in production along with project work that engages modern practices in an innovative and insightful manner. This engineering role is DevOps orientated specializing in the maintenance and development of Sage’s cloud offering. The role covers a number of areas as follows:
- Multistack Production on-call support
- Major incident support
- Infrastructure automation
- CI/CD
- Design and development of new cloud services along with optimization of existing ones.
Company/Organisation: Workday
Date Range: January 2021 to July 2021
Role: Infrastructure Systems Engineer
Employment Type: Full-Time Employee
Details:
This engineering role is in the overlay, involving multiple systems and services in production infrastructure including Linux and Windows operating systems plus numerous services that are common to a modern and scaled operations environment. The exciting aspects of systems engineering, troubleshooting and automation all apply, which are encapsulated into the following:
• Create and respond to production monitors: triage, troubleshoot and resolution
• Create, maintain, and automate operational run-books
• Build automation for monitoring response and other production tools
• Respond to Engineering Support requests for customer support tickets - Internally facing
• Support for both Linux and Windows systems (basic system support)
• Maintain production SLAs related to incident response
• Document and participate in RCA meetings
Company/Organisation: Oracle (Cloud Infrastructure)
Date Range: February 2018 to December 2020
Role: NOC Engineer
Employment Type: Full-Time Employee
Details:
My role at Oracle covers processes and projects around Level 2 + areas for Oracle Cloud! This includes resolving issues within Oracle, creating where needed manual fixes and developing projects mainly using Python/Go to automate processes where it makes sense!
An overview of my responsibilities are:
• Incident manager during critical issues coordinating efforts among internal teams and the NOC/Command Centre, ensuring issue resolution, and providing communication back to customers
• Work to drive improvements in NOC/Command Centre processes and tools
• Software Development - Python/Go
• NOC/Command Centre ticket ownership and processing
• Compute related ticket triage
Company/Organisation: Kinesense Ltd
Date Range: April 2017 to June 2017
Role: Software Engineer
Employment Type: Freelance/Contractor
Details:
Project Overview: EU Wide R&D Project in evaluating data centre design. This is my main project with some side assignments fulfilled in security research. It's a qualitative 12-week internship where I gained valuable enterprise-level experience in the following areas:
a) Developing a Java (SE8) Port for Video Analytics
• Planning and developing the Java Analytics port starting from imports of image file into memory for processing and analytics
• Planning, designing and implementing a back end solution including database development
• Configuring Services on the Linux/CentOS server (e.g. PostgreSQL Server configuration)
b) Software Testing
• Testing unit chunks of code
• Testing the application and its functional behaviour
c) Adding to the Project Codebase
• Coding in Java implementing classes and methods
• Code reviews and refactoring
• Writing Functions in PostgreSQL (acts as Stored Procedures) for safe database queries and also for table creation
Company/Organisation: Hadoop User Group Ireland
Date Range: July 2015 to October 2016
Role: Community Manager
Employment Type: Freelance/Contractor
Details:
My role here as a community manager was to manage the Hadoop User Group Ireland group in two main areas as follows:
1. Event Management:
• Assist the Group Chair in attracting new speakers and content of quality to present at Hadoop User Group Ireland
• Assist the Director in procuring suitable locations for events
• Manage event details including vendor management and associated finance issues
2. Marketing:
• Assist in general social media, marketing and branding activities
• Develop new ideas for content management systems in support of the marketing plan
Company/Organisation: Sonra Intelligence Ltd trading as Sonra
Date Range: July 2015 to April 2016
Role: Marketing Technologist
Employment Type: Freelance/Contractor
Details:
Sonra Intelligence Ltd is a highly capable and agile Big Data company that offer highly effective solutions in big data analysis, data storage management and distributed file system services. As an Intern, my role is split into three main areas and are as follows:
1. Big Data Software Development:
• Big Data Analysis in Java & Python
• Big Data Analysis using SQL and DataFrames (Pandas & PySpark)
• Pre-evaluate new products in the software development area
2. Social Media:
• Blogging
• Develop tutorials and step by step procedural guides for publication
• Assist in general social media activities
3. Marketing:
• Assist in general marketing and branding activities
• Assist in website content management and development
• Develop new ideas for content management systems in support of the marketing plan
Company/Organisation: Tradey Networks Ltd
Date Range: Sept 2014 to October 2014
Role: Business Development and Administration Intern
Employment Type: Freelance/Contractor
Details:
Tradey Networks Ltd trading as “Tradey” is a new technology company that was created to solve the problem facing so many homeowners and businesses on a daily basis, which is how do you find trusted & qualified professionals when you need them? My role in this dynamic start-up covered the following:
• Developing the supply side of the business through identification and qualification of business development leads with industry professionals in the maintenance and quality of the professional home service panels
• Working with the Managing Director and his team in the development of early company lifecycle strategies in business development
• Development and management of the back office administration structures supporting the development of the business
• Participation in cross-functional platform collaborations and project management as directed by the Managing Director
From my redundancy in 2012 as a Level 2 manager in a multinational company managing 3 teams outside of US business to September 2014, I took a career break. In this time, I needed to reassess my priorities, what makes me happy and explore some new hobbies good and bad before I made my decision to change career. This assessment was prompted by unfortunate events, which I took on as a challenge making a rewarding career change from the impact of redundancy and all it can bring.
